Over the last few decades, the performance goals that organisations strive after have increased tremendously in number. To manage and counter this complexity, companies have added structures, processes, rules and roles to the organisational bureaucracy. This is particularly visible in the safety domain where the number of rules that need to be adhered to is growing at an exponential rate, making it even more difficult to comply with them all the time.

In this webinar we will describe the multiple small steps that collectively facilitate the improvement of safety – and even overall organisational performance – as witnessed in various industries across the globe. Operational performance including safety relies heavily on your people’s ability to adapt their behaviour as circumstances dictate. And yes, that does mean that they might circumvent the rules every now and then in your organisation’s interest – very often with a successful outcome as a result. Only every so often does this behaviour lead to an adverse outcome, which you then hear about.

The webinar will be presented by Professor Robert de Boer MSc PhD, Director of the Amsterdam Campus for Northumbria University

Robert was trained as an aerospace engineer at Delft University of Technology. He majored in man-machine systems and graduated cum laude in 1988. After gaining experience in line management and consulting he joined Fokker Technologies in 1999. These experiences inspired his current scientific interest in team collaboration and safety, culminating in a PhD (achieved in May 2012) at the Delft University of Technology. From 2009 to 2018 Robert was appointed as Professor of Aviation Engineering at the Amsterdam University of Applied Science (AUAS). Robert is currently the Director of the Amsterdam Campus for Northumbria University, combining this with safety research and a role as Associate at INTERGO (the International Centre for Safety, Ergonomics & Human Factors) in the Netherlands.

Registration is free and open to both members and non-members.

Please register for the Webinar here


Wednesday, 8th July 2020 at 1:00pm


Wednesday, 8th July 2020 at 2:00pm